Every session is built around real stories from four decades at the source. Here are a few your team might hear. The endings are saved for the room.
Know your suppliersThe certified organic farm with a secret
The vegetable farm had everything a buyer looks for: the organic certificate, the paperwork, the right answers. It also had a secret that no certificate would ever show. Robert tells what he found when he went to see it for himself, and why a label is where your questions should start, not where they end.
The supply chain, explainedWhy do red flowers cost so much in November?
It isn't Thanksgiving, and it isn't Christmas, at least not directly. The answer starts on a rose farm high in the Andes, months before Valentine's Day, with a decision growers make in the fall. Once your team understands it, they'll never quote red the same way again.
Freshness, honestlyHow old is your produce, and your flowers, by the time they reach you?
A rose cut in Ecuador and a head of lettuce picked in California both have a long trip ahead of them: coolers, trucks, planes, warehouses and wholesalers. Robert walks the chain day by day, and shows what your team can ask to get fresher product with a smaller footprint.